{"id":6340,"date":"2020-06-10T12:32:34","date_gmt":"2020-06-10T12:32:34","guid":{"rendered":"https:\/\/topten.ph\/?p=6340"},"modified":"2020-06-10T12:32:34","modified_gmt":"2020-06-10T12:32:34","slug":"despite-covid-19-unionbank-recognized-one-helpful-banks-asia-pacific","status":"publish","type":"post","link":"https:\/\/topten.ph\/2020\/06\/10\/despite-covid-19-unionbank-recognized-one-helpful-banks-asia-pacific\/","title":{"rendered":"Despite COVID-19, UnionBank recognized as one of \u2018Most Helpful Banks\u2019 in Asia-Pacific"},"content":{"rendered":"<div class=\"447d89fd8ebe85d3aa2bf2e394af15c6\" data-index=\"1\" style=\"float: left; margin: 10px 10px 10px 0;\">\n<script data-ad-client=\"ca-pub-3958015878128031\" async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\n<\/div>\n<p>While many companies have been struggling these times of COVID-19 pandemic, Union Bank of the Philippines made this an opportunity to provide better services to many people. Because of the quality of their services, Union Bank has been recognized as one of the \u2018Most Helpful Bank in Asia-Pacific\u2019 \u2013 the only one from the Philippines that made to the Top 20 List.<\/p><div class=\"447d89fd8ebe85d3aa2bf2e394af15c6\" data-index=\"1\" style=\"float: left; margin: 10px 10px 10px 0;\">\n<script data-ad-client=\"ca-pub-3958015878128031\" async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\n<\/div>\n\n<p><a href=\"https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6341\" src=\"https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank.jpg 1200w, https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank-300x200.jpg 300w, https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank-768x512.jpg 768w, https:\/\/topten.ph\/wp-content\/uploads\/2020\/06\/UnionBank-1024x683.jpg 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<p>The Union Bank of the Philippines ranked second to Kakao Bank of South Korea, the largest digital-only bank in the country. This recognition was spearheaded by the Bank Quality Consumer Survey on Retail Banks though an online survey which was conducted last April 1 to 3, 2020 with 11,000 respondents from China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam.<\/p>\n<p>Those who took part of the online survey were asked to choose the bank that was most beneficial these unprecedented times. Because of Union Bank\u2019s upgraded quick, contactless, and digital services, it was able to alleviate the plight of many people despite the pandemic. No wonder, it ranked higher than all the rest of the banks in the country \u2013 like HSBC, Citibank, DBS, CIMB, United Overseas Bank, OCBC, and so on<\/p>\n<p><strong>Services provided by Union Bank of the Philippines this Pandemic<\/strong><\/p>\n<p>It can be recalled that Union Bank is one of the first banks to have waived its online fund transfer fees and deployed \u201cBank on Wheels\u201d when the quarantine period began. Through the deployment of these mobile automated teller machines, beneficiaries of the government\u2019s Social Amelioration Program (SAP) were able to quickly withdraw their money. In addition, it has boosted its mobile (Union Bank Online) and web banking platform (The Portal) for individual and corporate customers to ensure health safety and financial security when doing banking transactions. The company has also further strengthened its links and networks for nationwide fund and money transfer through Cebuana Lhuillier, LBC, Palawan Express, and PeraHub.<\/p>\n<p><strong>Other Achievements of Union Bank of the Philippines<\/strong><\/p>\n<p>Aside from the aforementioned recognition, the Union Bank of the Philippines has also received the <strong>\u201c2020 Model Bank for Financial Inclusion Award\u201d<\/strong> from Celent \u2013 a renowned financial services research and advisory Firm and seven other awards at The Asset Triple A Digital Awards 2020 including the <strong>\u201cDigital Banker of the Year Asia Pacific\u201d<\/strong>, <strong>\u201cBest ATM Project\u201d, \u201cBest Digital Financial Inclusion Project\u201d, \u201cBest Digital Collaboration\u201d, \u201cBest Digital Upgrade\u201d, and \u201cBest Social Media Project\u201d.<\/strong><\/p>\n<p>Last year, Union Bank of the Philippines also received for the third time the <strong>\u201cBest Digital Bank \u2013 Philippines Award\u201d<\/strong> at the Asiamoney Bank Awards 2019 in Singapore because of its revolutionary digital innovations. It also bagged three awards in the 16th Awards Ceremony and Appreciation Lunch for Bangko Sentral ng Pilipinas stakeholders \u2013 where it won the <strong>\u201cTop PESONet Volume Contributor Award\u201d, \u201cOutstanding Partner for Digital Excellence\u201d<\/strong>, and <strong>\u201cOutstanding Partner for Digital Transformation for Universal and Commercial Banks Awards\u201d<\/strong>. On June 2019, Union Bank of the Philippines also received five awards during the annual Frost &amp; Sullivan Asia-Pacific Best Practices Awards banquet where it garnered the <strong>\u201c2019 Frost &amp; Sullivan Excellence in Customer Experience for the Philippines Banking Industry in the Areas of Overall Experience, Branch Experience, ATM Experience, Mobile Experience, and Net Promote Score\u201d<\/strong>.<\/p>\n<p>With its ongoing digital structural change to better enhance customer experience, Union Bank is sure going far beyond competent in the global banking industry.<\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>While many companies have been struggling these times of COVID-19 pandemic, Union Bank of the Philippines made this an opportunity to provide better services to many people. Because of the quality of their services,&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":6341,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[82,1133],"tags":[1446],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Despite COVID-19, UnionBank recognized as one of \u2018Most Helpful Banks\u2019 in Asia-Pacific - Pinoy Top Tens<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/topten.ph\/2020\/06\/10\/despite-covid-19-unionbank-recognized-one-helpful-banks-asia-pacific\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Despite COVID-19, UnionBank recognized as one of \u2018Most Helpful Banks\u2019 in Asia-Pacific - Pinoy Top Tens\" \/>\n<meta property=\"og:description\" content=\"While many companies have been struggling these times of COVID-19 pandemic, Union Bank of the Philippines made this an opportunity to provide better services to many people. 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